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IT support for businesses, big and small.
We are an IT solutions and support specialist, providing a proactive monitoring and management service.
Services.
IT support
Our custom built solutions and dedicated support can be provided as an on-site and/or remote service. We also provide support alongside existing IT teams, helping to ease the burden.
IT Analysis
The first step of any process is making sure you have understood the requirements of the business. Understanding these needs allows us to better support our clients.
Security and Backup
Protecting your business from today's evolving threats can be challenging. We provide support implementing robust security and backup policies. From business continuity to disaster recovery.
Infrastructure
We manage your infrastructure, taking the hassle out of complex maintenance, and provide a proactive remote monitoring and management service. We also provide cloud migration services.
IT support
Our custom built solutions and dedicated support can be provided on-site and/or remotely. We continue to support businesses working from home and can implement flexible working solutions if needed.
We provide support for various operating systems, including Mac and Windows. Our managed support includes; 24×7 monitoring, user and hardware support, proactive maintenance, software and OS patching, supplier management and strategic guidance. Our service also includes working alongside an existing IT team if needed.
IT Analysis
The first step of providing support is to conduct an IT systems overview. We spend time reviewing the current systems in place and generating a report of the findings, which enables us to understand the infrastructure you already have in place and how best to support your needs moving forward.
Security and Backup
Protecting your business from today’s evolving threats can be challenging. We provide software and operating systems patching, alongside our anti-virus solution, all from our secure Remote Monitoring and Management environment.
We understand the importance of Business Continuity and Disaster Recovery, which is why we make sure your backup is the foundation of our support. Our backup service integrates with our management tools, providing a single dashboard for support and keeping your data secure.
Infrastructure
We manage your infrastructure, taking the hassle out of complex maintenance. Speak to us about how we can help virtualise your old servers and/or replace your on-site telephone system with a cloud based system, helping your business save time and money.
Support Features.
Proactive Monitoring
Our remote monitoring and management software agents enable us to do manage devices silently in the background, without disrupting your employees.
Patch Management
Our patching engine allows us to silently update operating systems and third-party software, so you can rest easy knowing your systems are secure and up-to-date.
Remote/on-site Support
Our remote and on-site access provides quick and reliable support to address day-to-day IT related issues and interruptions.
Strategic Guidance
We’ll work closely with you to evaluate the health of your network and deliver a robust IT plan that will scale as your business grows.
About.
synodicIT is an IT solutions and support specialist supporting the AEC and Design Industries.
Providing support in London and the surrounding areas, we have over 13 years experience working in the AEC industry, supporting clients of varying sizes. During this period we have created good working relationships with third parties; those who provide CAD specific software and training, hardware and software resellers, printing professionals and cloud and security specialists.
Some of the software and hardware vendors we support include; Mac OS, Windows 7/10/Server, Synology, Draytek, Sophos, Bitdefender, Webroot, Kerio, Microsoft 365, Google Workspace, Autodesk Revit, Vectorworks, Adobe Creative Cloud, Remote Desktop solutions.
Latest News.
Keep up to date with our latest developments.
Vectorworks licensing in the cloud
Vectorworks Network Licensing…. Now in the Cloud. No need for an on-premise server or VPN to connect through,…
Working from home
Working from home has never been more important to get right than now. When the pandemic hit and…
Cloud telephony
On-site telephone systems (PBX) no longer give the flexibility or benefit they once did. This has certainly been…
Contact Us.
Please contact us to discuss your business needs, no matter how big or small.
We look forward to hearing from you.
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